Machinery

Error E20 in the Electrolux washing machine - what to do, how to fix?

October 28, 2019

One of the common mistakes, arising during operation, there is an E20 error in the Electrolux washing machine. The reason for its occurrence is a failure of the dirty water drainage system. This article will discuss the causes and methods of elimination.

Causes of E20 error

In the Electrolux washing machine, the E20 error is shown on the display and is accompanied by an audible signal (twice). This error is intended to notify you, that there was a malfunction in the drainage system. This means, that the washing machine cannot drain the water and wring out the laundry, or the sensor is broken, which is responsible for signaling to the electronic module, about the beginning of draining water from the tank.

important:

Depending on the phone, this error can be displayed as code E21 or C2.

The error can be caused by the following problems:

  • the occurrence of clogging in the drain pipe or hose;
  • breakage or clogging of the drain pump;
  • failure of the sensor responsible for the water level in the tank;
  • in rare cases it can be caused by a breakdown of the electronic board.

Error correction methods

Before troubleshooting the E20 error, first de-energize the Electrolux washing machine. After carrying out the above manipulation, unscrew the drain hose, and drain all the water through it. Now you need to get all the laundry out of the drum, and going through the list above, look for errors.

important:

If during the release of water it leaked without any delay, then you could just clog the siphon or riser, or the pump is clogged.

After checking the sewer system, proceed to check the drain pump and grid, filtering. Carefully unscrew the part and remove it from the washing machine body, then clean it thoroughly with a needle, then rinse under running water. To get to the pump of the Electrolux washing machine you will have to dismantle the back panel. For this purpose it is necessary to make the following manipulations:

  1. Unscrew the four screws that secure the back cover.
  2. Remove the back cover.
  3. Disconnect all wires, going to the pressure switch from the pump.
  4. Unscrew the locking bolt of the pump, in order to dismantle the part without any difficulties.
  5. The clamps must be unscrewed on the drain pipe and hose.
  6. Dismantle the pump.
  7. Disconnect the pipe from the liquid tank.

After performing all the manipulations, inspect and, if necessary, clean the pipe. You can clean the drain hose of the washing machine with a special cleaning cable.

The process of cleaning the pump

Prepare the following tools before starting the pump cleaning process:

  • Phillips screwdriver;
  • multimeter.

To clean the pump, unscrew the cover and check the impeller. Hair and woolen threads from things could settle on it. Carefully clean everything from debris and wipe dry. Using a multimeter, we check the pump for operability. To do this, attach the probes to the pump and monitor the resistance on the screen of the device. The working device must give the result in the area 200 Ohm, in case of non-compliance with this value, we replace the pump with a similar new unit.

Advice:

In order to easily assemble the car and return all the parts in place, we recommend that you shoot or photograph the process.

After replacing the pump, we start the washing machine in test mode, and follow her work. If after replacing the pump the error did not go anywhere, check the efficiency of the pressure switch and wiring, which connects the water level sensor to the pump and the electrical board. In most cases, the error is due to damage to the wires, and not the pressure switch itself. Pressure switch error codes are shown on the display as: E11 and E32.

If checking the pressure switch and wires, did not give any result, and the error still flaunts on the display, check the electronic module. It is quite expensive and painstaking pleasure, not all masters are ready to tackle this problem. However, do not be upset, this error is rarely displayed.

conclusion

No need to hurry after you have an E20 error in the Electrolux washing machine. It is necessary to check all nodes step by step, starting from the simplest, ending with the most difficult. If you have not cleaned the drain for about two years, you do not need to disassemble the machine, just look at it, perhaps, the whole reason lies in this. If you follow all the rules of operation of household appliances, apply only washing powder machine, use water softeners and air conditioners, wash clothes in a bag, then you will never face this mistake.