Categories: Machinery

Fix Canon printer error codes: 5200, 5100, e16, 200

Many modern printers have a self-diagnostic function, which allows you to alert the user, using special codes, about occurrence of these or those malfunctions. Example, if an error occurs when turning on the Canon printer (support code) P08 (5200), that means, overheating of the print head. According to the instructions for the device, this error is considered insurmountable, and it must be taken to a service center. exept this, some "advanced" users advise throwing away the device and buying a new one. But not everything is so sad, because in most cases the problem is solved in several simple ways.

Cause of error 5200 and its elimination

Many Canon printers use a black-and-white printing process with a color cartridge. Therefore, if the latter is over or dried, it is necessary to store it, to be able to use black and white printing. There are models of printers, in which ink is used, in addition to printing, also as cooling for cartridges, heat up during operation. So, if the paint runs out, an error appears 5200, which stands for "Cartridge overheating".

This code often appears when using the machine only as a photocopier or as a monochrome printer (black and white). Over time, when black ink does not remain in the cartridge, it is refueled, forgetting that fact, that color produces its resource. So, the ink in it runs out, it starts to overheat, and an error occurs 5200.

The main method of elimination

This method fixes the error 5200 suitable for MP series devices (mp250, mp270, mp280), and MG series devices (MG2140, MG2240, MG3140, MG3240). As mentioned above, the error occurs due to the cartridge overheating. Therefore, you must first find the problem cartridge, which is subject to overheating. This can be done, watching the status monitor, displayed on the PC display. Both cartridges should be removed, whereupon, inserting them in turn, monitor the readings of the program, until the problem cartridge is detected.

If both cartridges are installed in the printer, the monitor may display incorrect information. Example, the program reports, that defective color cartridge, but in reality the reason is in black, and vice versa.

After detecting a problem ink tank, it must be refueled, if, if it was empty at all, or rinse well first, and then pour ink (if the container contained some paint). It is also recommended to wipe the contacts, placed on the cartridge, and contacts, located in the carriage of the device. If these procedures did not help, will have to buy a new cartridge and change, and continue to monitor, so that the container always has a sufficient level of ink.


Reset error via service menu

This method is designed to reset the diaper of Canon printers and helps to eliminate the error 5200. Its essence is as follows.

  1. The device must be switched off. Press the STOP / RESET button and, holding her, turn on the unit with the POWER button.
  2. Continuing to hold POWER, after, how the power indicator lights up, should be pressed 2 times on STOP / RESET and hold this button.
  3. You can now release the POWER key, then release the STOP / RESET button. The glow of the LED will turn green. Such a glow signals that, that the unit is in service mode.
  4. Next, press the STOP / RESET button 4 times and turn off the device.

Error following these steps 5200 no longer appears. You can also eliminate the support code this way 5200 and on a Canon mp printer 490 (mp495). To reset the diaper counter in the Canon Pixma IP2700, the above method is not suitable. To do this, you can use this video. Though, that video in a foreign language, all the steps to remove the diaper are clear.

A radical way to fix the error

There is another way, to support code, signals overheating of the print head, disappeared. It is recommended to use, if you are not going to use color printing. Do the following:

  • fill with a syringe of distilled water;

  • remove the sticker, located on top of the color cartridge;
  • under it will be visible 3 circles, through which it is possible to make refueling;
  • if there are no holes in the circles, they need to be drilled;

  • using a syringe with a needle, fill each hole with water until then, until the liquid starts dripping from the nozzle;
  • wet the nozzles with a napkin and insert the cartridge into the printer;
  • perform the diaper reset procedure, as mentioned above.

After these actions, the nozzles will cool, and only black and white printing will be available to you.

If this method was ineffective, and code 5200 continues to appear, you need to replace the cartridge with a new one or replace the printer itself, because the price of a new cartridge is almost equal to the price of a new Canon device.

Printer error 5100

Message with code 5100 means, that the controller detected a problem, associated with the movement of the carriage. This problem is found in all Canon MP printers and MFPs, IP and MG. Error 5100 may appear due to obvious obstacles, interfering with the normal course of the carriage (scraps of paper, train from CISS, paper clips, etc.). Turn off the MFP (a printer) from the network and carefully, in good light, check for obstructions along the carriage.

Move the carriage from side to side (when the device is switched off, to determine, which impedes free movement. If you find foreign objects, then delete them. If dirt is found on the carriage in the form of dried ink, remove it and rinse with warm soapy water with a soft sponge. Alcohol and other solvents must not be used. After rinsing, the carriage must be dried and replaced.

Also code 5100 may appear when there are problems with the printhead positioning. In this case, mechanical obstacles are not detected. Improper positioning can occur due to damage or clogging of the encoder ink. The latter is a plastic transparent tape with strokes. If there are ink stains on the tape, the machine will not be able to position the cursor correctly and will give an error 5100. This problem is treated by simply wiping the encoder tape and a soft damp cloth. In case of tape damage, it needs to be replaced.

Encoder tape

Often the problem with moving the carriage is eliminated, if you press the scan key on the MFP. At the same time after scanning the carriage becomes in place, and code messages 5100 disappears.

Another reason for the appearance of an encrypted message 5100 there may be problems in the parking lot, as a result, the carriage is unable to move to the extreme position. Thickening and contaminated with ink and dust oil can become an obstacle for parking, applied to the guides, located on the parking site. Therefore, they need to be thoroughly cleaned, followed by the application of new oil.

Parking lot

pay attention, to get to the parking site, will have to partially disassemble the MFP (a printer), and so you need to have skills in disassembling office equipment. If you are not confident in your abilities, it is better to entrust the cleaning of the printer to a specialist, contacting the service center.

Printer error e16

The e16 support code often appears on Canon printers and multifunction devices, both the MG and PM series, and IP series. This problem may occur after replacing the cartridge with a new one, or shortly after you start using the new device. The essence of the alert is, that the controller had difficulty determining the amount of ink in the cartridge container.

To cancel tracking the amount of ink, do the following: hold on 5-10 sec. STOP key (triangle in a circle). Then the printer (IFIs) will stop blocking printing, as well as monitoring the level of paint in the tanks will be abolished. But when the machine is running, the cartridge lights will flash.


Printer Pitcher B 200

This error is inherent in the devices, having a print head (PG), example, Canon iP4700 or Canon iP4840.

Causes of message with code B 200 the following.

  1. Power Supply (BJ). Sometimes due to constant voltage drops the BZ fails. If during the inspection you saw inflated capacitors, means, the error is caused by improper operation of the BZ. If, when inflated capacitors are not observed, you can check the voltage on the control board connector. To do this, press ON while the print head is removed. If the BZ is working, then in the interval of about ? seconds the device will show the voltage equal 24-32, which corresponds to the norm.
  2. Management fee. If the BZ is working, then the control board can be checked, removing the print head from the printer. If the support code B 200 reappeared - that means, that the problem is in the control board. But most often, if the controller burns out, then the print head also fails. Replacement of these parts is impractical from a financial point of view, as their price is almost equal to the cost of a new device.
  3. Print head. Good news, if you pulled out the print head, and code messages 200 disappeared. This means, that the control board is fine. In this case, if you have an MFP, you can make the machine work only in scanner mode or print in individual colors, example, only black.

We make the scanner work

When the printer is turned on, the working controller polls the printhead sensors. If at least one fault is detected, the whole system is considered faulty and an error message is issued. In the picture, below, you can see the destination of the GHG contacts, namely, for which colors they are responsible.

It is necessary with the help of insulating tape (scotch tape cannot be used) seal all contacts, highlighted in the figure, including dotted lines. If you insert a GHG printing machine, then the controller will perceive it as working, and the MFP will be able to use the scanner.

Separate cartridge printing

To find a GHG fault, you need to peel off one piece of insulating tape and insert the part into the device. This has been done ever since, until the message with code B200 reappears. When that happens, replace the last removed piece of insulating tape. In this case, only color printing will be available, which is not sealed.

An alternative way

In some cases, get rid of the error 200 the following method helps:

  • after a message with a code appears 200 turn off the machine;
  • open the device cover and move the cursor to the far left position;
  • press 5 times per button on the printer (do not wait for the device to be fully switched on / off);
  • after the fifth press of the ON button, bury the MFP cover (a printer).

After closing the cover, the print head will be cleaned. When cleaning is complete, start printing the nozzle test page.


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